Returns & Shipping

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Thank you for Purchasing from Morgan ‘N’ Co Clothing. 

To start a return, you must fill out the piece of paper you would have received in your packaged order or if you did not receive this piece of paper or are struggling to fill it out, please email us at Bridie@morgannco.com.au so we can correct the problem right away.

PLEASE NOTE: All returns (For change of size, colour or change of mind) shipping costs are to be covered by the customer. 

All costs for returns due to damage or faulty items will be covered by Morgan 'N' Co Clothing 

Damage or Issues: 

In order for us to resolve this issue as quickly as possible, please contact us at Bridie@morgannco.com.au and inform us right away if your item is broken, defective, or if you received the wrong item. Please state your order number within the email. 

Exchanges 

Returning the item, you ordered and then making a new purchase for the item of your choice after the return has been processed is the quickest way to ensure that you get the item you are wanting.

Please note We may not currently have your size/style in stock, which could cause delays in your return. If this happens, you will be notified as soon as possible. 

Refunds

Once we have received and reviewed your return, we will let you know whether or not a refund will be provided. If accepted, you will instantly receive a refund using the original payment method you used for the purchase. Refunds for credit card payments could take up to 5-7 business days.

Please note: the processing of the refund by your bank or credit card company can take some time.

If you have any enquiries or concerns about a particular item, please get in touch with us at Bridie@morgannco.com.au.